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FJRIGJWWE9R0oem_services:site_terms
Thank you for shopping at Complete Computer Care. By placing an order on our website, you signify your acceptance of the Terms of Sale set forth herein. Please take a moment to read through our terms thoroughly. These terms may be updated at any time; please check back occasionally for updates. As used herein, the term "completecompcare.com" refers to the website owned and operated by Complete Computer Care with web site of www.completecompcare.com. SALES POLICY AGREEMENT By placing an order at completecompcare.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at completecompcare.com, a customer has agreed to the total dollar amount of the sale, and authorized Complete Computer Care to collect payment via the payment method the customer specified. completecompcare.com reserves the right to make changes to this site and these terms and conditions at any time. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPLETE COMPUTER CARE AND OTHER SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ** NOTE: Complete Computer Care attempts to be as accurate as possible in our content and pricing. However, we can not guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Complete Computer Care shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. In addition, links to product reviews are intended to provide visitors with additional information and professional opinion. However, due to the industry's fast pace, reviews can become outdated and should not be considered a substitute for doing one's own research. Thank you. Copyrights and Trademarks All materials appearing on completecompcare.com are the sole property of complete computer care, unless specified otherwise. Such materials protected by this copyright include, but are not exclusive to, any and all text; any and all images (including icons, logos, and other graphics); and any and all design elements of the website (including assembly and arrangement). You may use the content of completetcompcare.com for no other purpose than shopping on this site, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on completecompcare.com may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Disclaimer and Limitation of Liability Unless otherwise noted, products sold by Complete Computer Care are covered by our return policy. Policies regarding items that are not covered by the stated policy are specified on the products' individual pages as well as in our full Return Policy. Complete Computer Care makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site. Complete Computer Care expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Complete Computer Care arising from any product sold on this website shall be the price of the product ordered. In no event shall Complete Computer Care, its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. completecompcare.com and the materials therein are provided "as is". Complete Computer Care makes no representations or warranties, either express or implied, of any kind with respect to completecompcare.com, its operations, content, information, materials or year 2000 compliance. Complete Computer Care expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that Complete Computer Care, its officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of completecompcare.com.com. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Typographical and Photographical Errors Complete Computer Care attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on completecompcare.com.com is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Complete Computer Care shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price. Order Acceptance Policy Your submission of an order and/or receipt of an order confirmation, automated or otherwise, does not signify our acceptance of such order. Complete Computer Care reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order. Jurisdiction Complete Computer Care is a California company and you agree that any legal action brought against Complete Computer Care shall be governed by the laws of the state of California without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through completecompcare.com will be adjudicated in the county of Los Angeles, California an appropriate federal or state court.
Return Policy: Products sold by Complete Computer Care can be returned within a 30-day return period, unless otherwise noted. Policies regarding items that are not covered by the 30-day return period are specified on the products' individual pages as well as in the special exceptions section below. Please note that Complete Computer Care does not offer any technical support for items sold on this website. Please direct technical questions to the manufacturer. All returns covered under our 30-day return period are subject to the following: A Return Merchandise Authorization (RMA) number issued by Complete Computer Care must accompany all returns. RMA numbers must be obtained no later than 30 days from the date the product was shipped out to you. After 30 days, all product returns must be handled directly by the manufacturer or warranty provider. All RMA numbers are valid for 10 days from the date of issuance. All products must be returned in like-new condition, including original packaging and all documentation and accessories. Charges will be applied for all missing accessories or parts. Complete Computer Care will not accept items that have been physically damaged or misused. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund. Products that are defective and/or DOA (Damaged on Arrival) and/or the seal of included software is broken, can only be returned for repair / replacement. Complete Computer Care will not honor requests for exchanges under these circumstances. All returns must be shipped freight prepaid. All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases. Complete Computer Care does not offer cross ship service. 20% restocking fee applies to all refunds. Please allow 1-2 weeks for all refunds. After 30 days of the purchase date, all items that need to be returned for repair will have to be sent directly to the manufacturer or warranty provider. Please see the products' individual pages for additional details on warranty coverage. SPECIAL EXCEPTIONS CPU | Hard Drive | Memory Arrangement for a return must be made within 15 days from the date the item is shipped. 20% restocking fee applies to all refunds. Products that are defective, and/or DOA (Damaged On Arrival), can only be returned for repair / replacement. All returns must also follow the return procedures mentioned above. All refunds, including defective and DOA CPU's, will be charged a 20% restocking fee. Overclocking or improper installation of CPU fans will cause CPUs to chip or burn. All chipped and burnt CPUs are considered physically damaged and are not eligible for replacement or refund. CDR/RW Media | Digital Camera & Accessories | DVD-RAM/RW | Opened DVD-R/RAM/RW Media | Opened Software | Printer & Accessories | Projectors/Lamps/Accessories | Refurbished Products | Server & Server related products | Custom Configured Systems | Special Order Items | Promotional Pricing Items | Used and Open Box Products NO REFUNDS are accepted for any items in these categories. Products that are defective can only be returned for repair/replacement. Arrangement for a return must be made within 30 days from the date the item is shipped. All returns must also follow the return procedures mentioned in the 30 day return period section. Shipping fees will not be refunded if shipment is refused at time of delivery. Complete Computer Care will not accept return of any item if the UPC code has been removed from the packaging. After receiving your Return Merchandise Authorization (RMA) Number Write your RMA number legibly on the return label or outside of the packaging box. Return the item in its original packaging to: Complete Computer Care 2330 Mall Loop Road Suite 110 Lancaster Ca 93536. Unauthorized Returns Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a restocking fee of 20% plus applicable shipping and handling fees. Warranty Service For warranty service, please check the product page to find out who the warranty provider is for your particular product. In all cases, you must have an RMA number. If Complete Computer Care is the warranty provider, you must obtain a RMA number from us. If a manufacturer or third party is responsible, you must obtain a RMA number from them. Please see the Manufacturer Warranty Section for full details. Unless otherwise noted, warranty terms apply only to merchandise shipped within the USA. Merchandise forwarded to other international locations may not be covered under the warranty. Please check with the manufacturer or warranty provider prior to purchase.
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