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Our Services and Polices

NOTE:  Internet Warehouse warranty differs from Product to Product and is handled only via this Internet Warehouse site.
 
Warranty: In Store Purchases
All product comes with a 1 year in-store limited warranty. If product proves to be defective within the warranty period it will exchanged or a store credit will be given for an amount equal to that amount of the original purchase. Product must be free of physical damage or any other abuse occurring due to misuse or improper handling.
Some items may have an extended manufacturer's warranty. A "manufacturer's warranty" is handled between the manufacturer and the customer. Items sold as close-out, discontinued or On-Sale, may have a shorter warranty life and will be marked as such.
All new systems come with a One Year Parts and Labor Warranty.
Every effort will be made to expedite the repair of a new system, however, in some cases the system may be kept an extended period of time. Warranty work is covered In-House and it is the customer's responsibility to bring the system to and from the Store where the System was purchased. Warranty work On-Site will be charged a fee of $59.00 per hour.

Returns and Exchanges:

All Returns have a 6 month window. Customer may return any product anytime within the 6 month window, for any reason, provided the product is in New condition. Product must have it's original packaging in saleable condition. If the product is defective refer to the warranty  above.
Product must be free of physical damage or any other abuse occurring due to misuse or improper handling. Special Order items and Custom Built systems are the exception and may not be returned or exchanged.

Refunds:

Refunds gladly given within 60 days of the original purchase. To qualify, Product must be in the same condition, when the item was purchased. Item must be packaged in original condition. Product must be free of physical damage or any other abuse due to misuse of improper handling.

There are NO REFUNDS for custom built systems or special order items.


Free Diagnostics

Our continued policy of FREE Diagnostics on all computers SAVES you money. You decide what you want fixed or take it home! No hourly fees, pay only for the work you want done. Lowest installation fees, Lowest system re-install fees, Fastest return rate, Certified Professionals on staff. Call for details on your system!
 

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All prices and specifications are subject to change without notice.